Reference

Privacy Policy for India Accounts

This page explains what we collect, why we keep it, and how you can ask for corrections or removal of records tied to your 0ea5e9 account.

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0ea5e9 Privacy Policy for India Accounts
REQUEST CHANNELS

How To Reach Our Team

If you want to ask about access, correction, deletion or a copy of the records we hold, start with the channel that matches your account.

Email us Use the address linked to your account when you send a privacy request. That lets us match your record, check the right logs and respond after we confirm you are the account owner.
In-app chat If you are signed in, chat is the quickest way to raise a correction or access request. We can confirm the account, trace the relevant device or cookie record and keep the thread in one place.
Web form The form works well for deletion, export or complaint requests. Include your registered phone number and the date range you want checked, and we will process it after verification under the rule that applies to your region.
DATA HANDLING

How We Handle Your Data

We use a need-to-know approach: only the details required to run the account, process payments and answer lawful requests are retained.

What we keep

We store profile details, login history and payment references only when they are needed for account operation, dispute handling or legal recordkeeping. We do not collect extra fields just because they are available.

Cookie use

Cookies remember your sign-in state, language choice and form entries. They also help us spot repeated failed logins, which reduces account misuse and makes it easier to pick up where you left off on another device.

Account security

Sensitive changes need verification before they are processed. We separate routine access from privacy requests, log the action trail and keep payment references limited to what is needed for reconciliation and dispute handling.

Payment records

UPI, Paytm, PhonePe and Google Pay references are kept only as long as needed to match deposits or withdrawals and settle any mismatch. We do not hold on to more transaction detail than the case requires.

Retention

When a record is no longer needed, we move it into the retention window set by our internal rules and local law. After that period ends, it is deleted or anonymised so it no longer identifies you.

Request changes

For corrections, export requests or deletion questions, contact us through the privacy channel in your account. Tell us what you want changed, and we will verify the request before applying the outcome that the rules allow.

Common Questions About Privacy

These answers cover the records we keep, the cookies we use and the steps for correction or removal requests. If your request depends on location, we apply it only where local law permits and after we verify your account. Use the contact path that matches your login method so we can locate the right file quickly and keep the process tied to the correct data.

We collect the details needed to create and verify your profile, such as contact data, login records, device signals and payment references. We do not ask for extra fields unless they are needed for a lawful task.

Yes. Cookies remember your session, keep forms from clearing and help us spot repeated sign-in attempts. If you clear them, some preferences may reset, but core account functions still work after you sign in again.

Sensitive changes need verification before they are processed. We separate routine access from privacy requests, log the action trail and keep payment references limited to what is needed for reconciliation and dispute handling.

We keep records for as long as needed to run the account, settle payment questions and meet legal duties. After that, they are deleted or anonymised according to the retention schedule that applies to the record type.

Yes. Send the request through your account channel, tell us what should change and confirm your identity. We will check the file and apply the request where local law permits.

Use email, in-app chat or the privacy form, whichever matches your current access. Include your registered contact details so we can find the right record and move the request into the correct queue.

If a request is restricted by local law, we explain the reason and act only where local law permits. Some records may need to stay in place for security, tax or dispute handling.

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